Shipping

Thank you for shopping with Innovar. Below are the details of our shipping policy. By placing an order, you agree to the terms outlined here.

Free Shipping on All Orders

No Shipping Fees: We offer **complimentary shipping** within the contiguous United States on every Innovar purchase—no minimum order amount required.
Qualifying Locations: Free shipping applies to standard residential and business addresses in the 48 contiguous states. At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories (unless otherwise noted at checkout).

Order Processing Time

Processing Window: Most orders are processed within 1–2 business days after payment confirmation.
Order Cutoff: Orders placed before 12:00 PM (noon) PT on a business day typically begin processing the same day. Orders received after the cutoff or on weekends/holidays will process the next business day.
Backorders & Custom Configurations: If an item is on backorder or requires custom upholstery, processing may take up to 7 business days. We will notify you via email if any delays occur.

Delivery Timeframe

Standard Delivery: Expect your Innovar shipment to arrive within 3–7 business days from the date your order ships. Transit times may vary slightly depending on your location.
Shipping Carriers: We partner with major carriers (e.g., UPS, FedEx) for reliable, trackable delivery. Once your order ships, you will receive a shipment confirmation email containing a tracking number and estimated delivery date.

Order Tracking & Notifications

Email Updates: You will receive:

Order Confirmation: Immediately after checkout.
Processing Notification: When your order begins processing.
Shipment Confirmation: When your order ships, along with tracking details and delivery estimates.
Tracking: Use the provided tracking link to monitor your shipment’s status in real time.

Delivery Issues & Exceptions

Inspect on Arrival: Please inspect all packages upon delivery. If you notice any damage, missing parts, or defects, contact [support@innovarhome.com] within 48 hours of delivery. Include photos of the damaged packaging and item.
Missed Deliveries: If you are not available to receive a scheduled delivery, the carrier will attempt contact or leave a notice. Please follow the carrier’s instructions to reschedule.
Address Changes: To ensure timely delivery, verify your shipping address before completing checkout. Once your order is in transit, address changes may incur additional charges or delays—reach out promptly to [support@innovarhome.com] for assistance.

International & Alaska/ Hawaii Shipping

Currently Unavailable: At present, Innovar does not offer direct shipping to international addresses, Alaska, or Hawaii. We hope to expand to these regions in the future.

Contact & Support

For any questions regarding shipment status, delivery options, or special accommodations, please contact our Customer Experience Team:
Email:[support@innovarhome.com]

We appreciate your business and look forward to delivering your Innovar furniture swiftly and safely.